Support
How can we help?
Questions, account issues, or anything else, we read every message.
Email us
[email protected]
Send a message
Use the contact form. You do not need an account.
Open the contact formQuick answers
How do I cancel my Pro subscription?
You can cancel anytime from your Profile page, which opens the billing portal for your subscription. Cancelling stops future renewals, and you keep Pro access through the end of the period you already paid for.
Can I get a refund?
Pro comes with a 30-day money-back guarantee on monthly and annual plans. Email us or use the contact form within 30 days of the charge and tell us you would like a refund.
Refund and Cancellation PolicyMy subscription is not in the billing portal.
A small number of subscribers who signed up before the move to Stripe are billed through Recurly. If that is you, email us and we will handle your cancellation or refund request directly.
What does the free plan include?
The free plan returns up to 25 results per search and never involves a charge. Pro unlocks full results.
See pricingCan I see, change or delete my data?
You can update your account information from your Profile page and delete searches, favorites or your whole account from within the app. You can also email us to ask for access, a correction or deletion.
Privacy PolicyI have a question about the affiliate program.
The program terms, how joining works and an FAQ are on the affiliates page. For anything else, email us.
Affiliate programPolicies: Terms of Service, Privacy Policy and Refund and Cancellation Policy.